X89 Terms & Conditions — Know Your Rights and Responsibilities

These terms and conditions apply to all use of the x89 platform (https://x89.io). By accessing our services via the x89 website, mobile app, or any other channel, you are deemed to have accepted these terms.

X89 reserves the right to update these terms and conditions at any time. Any changes will be announced on the platform along with the effective date. Continued use of the service after changes take effect constitutes acceptance of the updated terms.

X89 services are for personal and recreational use only. Operating an account on behalf of another person or for commercial purposes is strictly prohibited.

To open an account at x89, the following conditions must be met:

• Applicants must be at least 18 years of age.
• Each person may only create one account.
• All information provided at the time of registration must be accurate and truthful.
• A valid mobile number and email address are required to open an account.
• Your password must be strong and must not be shared with anyone.

KYC Verification

For large withdrawals or at x89's request, identity verification may be required via a copy of your national ID or passport. This is done solely for your security.

The following deposit methods are currently available on x89:

• Mobile Pay — minimum deposit ৳500
• Nagad — minimum deposit ৳500
• Rocket — minimum deposit ৳500
• Bank Transfer — minimum ৳2,000

Deposits are usually credited instantly. Bank transfers may take 1 to 3 business days.

X89 reserves the right to hold any suspicious deposit and request additional verification.

The following rules apply when withdrawing winnings and balance:

• The minimum withdrawal amount is ৳500.
• Withdrawals will only be sent to the mobile number or bank account used for the deposit.
• Smaller prizes (under BDT 1,00,000) are generally paid out within 24 hours.
• Large payouts are processed within 72 hours of KYC verification.

Withdrawal Cancellation Reasons

A withdrawal may be held or cancelled for any of the following reasons:

• Account verification has not been completed.
• If the bonus wagering requirements have not been met.
• In the case of suspicious transactions.
• If the information provided does not match the account details on record.

X89 offers a variety of bonuses and promotions, each with its own terms. However, the following general rules apply to all bonuses:

• Bonus funds cannot be withdrawn directly.
• All wagering requirements must be met before a withdrawal can be processed.
• Each promotion can only be claimed once.
• Bonuses must be used before they expire.
• Wagering requirements apply to winnings from bonus funds.

X89 reserves the right to modify or cancel any bonus offer at any time. If bonus abuse is detected, the associated account's bonuses and winnings may be forfeited.

All games and lotteries on x89 are powered by internationally certified Random Number Generator (RNG) technology. Results are entirely random and cannot be predetermined in any way.

• Once a bet is confirmed, it cannot be cancelled.
• If a game is interrupted due to a technical issue, the stake for that bet will be refunded.
• Lottery tickets cannot be cancelled after purchase until the draw has concluded.
• Game rules and payout rates are listed on each game's information page.

The following activities are strictly prohibited on the x89 platform:

• Creating or operating more than one account.
• Accessing or using another person's account.
• Use of automated software, bots, or scripts.
• Abuse or manipulation of the bonus system.
• Money laundering or any transactions involving illegal funds.
• Cyberattacks or hacking attempts against the platform.
• Harassing or defrauding other users.
• Operating an account using false information.

Violations of these rules may result in permanent account closure and forfeiture of all balances. In serious cases, legal action may be taken.

X89 may temporarily or permanently suspend an account under the following circumstances:

• In the event of a terms and conditions violation.
• Failure to complete identity verification.
• Suspicious financial activity.
• Account inactive for an extended period (12 months).
• At the user's own request.

Users may close their account at any time. Any remaining real-money balance will be refunded, but bonus balance will not.

X89 takes user privacy seriously. Information collected during registration is used solely for account management, payment processing, and service improvement.

• Your information is never sold to third parties.
• All data is protected with SSL encryption.
• Payment details are not stored directly on our servers.

For more details, visit our Privacy Policy Read.

X89 believes gaming should be purely for entertainment. We never want anyone to face financial or emotional harm. That's why our platform offers a range of Responsible Gaming features:

• Option to set daily, weekly, or monthly deposit limits.
• Option to take a self-break for a set period.
• Permanent self-exclusion option.
• Tools for reviewing your gaming habits.

X89 reserves the right to modify, add, or remove any part of these Terms & Conditions at any time. Notice will be posted on the website and sent to your registered email before changes take effect.

Continued use of x89 after any changes take effect will be considered acceptance of the updated terms. If you do not agree to the new terms, please close your account.

If you have any questions or complaints regarding these Terms & Conditions, please contact us:

• Email: support@x89.io
• Live Chat: Click the chat icon on the website
• Help Center: Help Center Page

An initial response will be provided within 48 hours of receiving a complaint, and a resolution will be sought within 7 business days.